Privacy Policy
Body Secret Garden ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store or make a purchase.
1. Information We Collect
We may collect your name, email address, shipping and billing address, phone number, payment information, and order history. We also collect technical data such as IP address, browser type, and device information through cookies and similar technologies.
2. How We Use Your Information
We use your information to process and ship orders, respond to inquiries, provide customer support, improve our products and services, prevent fraud, and, where you have consented, send marketing communications and personalized advertising.
3. Cookies
Our site uses cookies to operate properly and to analyze site usage through tools such as Google Analytics. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result. Where required by law (for example, in the EU/EEA and UK), we will request your consent before placing non-essential cookies.
4. Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our store, such as payment processors, shipping carriers, and analytics providers, solely for the purpose of providing our services.
For advertising purposes, we may share limited information (such as your email address or IP address) with the following overseas advertising partners: Meta Platforms, Inc. (USA) and TikTok Pte. Ltd. (Singapore).
5. International Data Transfers
As we are based in Japan, your information may be transferred to and processed in Japan and other countries where our service providers operate. Where required, we take appropriate steps to ensure your data is protected in accordance with applicable law.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.
7. Your Rights
Depending on your country of residence, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to its processing. To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via the email address listed on our Contact Us page, or write to us at: 5-24-2 Minatomachi, Naka-ku, Yokohama, Kanagawa 231-0017, Japan (Marinard Underground Shopping Mall).